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Auckland wide, seven days, any hour

Specialist clean-ups

Hoarder house cleaning in Auckland

Hoarding clean-up done at a pace the household can cope with. We clear and clean hoarded homes across Auckland. Nothing gets thrown out without your say so, and we arrive in unmarked vehicles.

Cluttered room being sorted during a hoarding clean-up in Auckland

What hoarder house cleaning in Auckland actually involves

Hoarding is rarely about mess. It is about attachment, and a clean-up that ignores that tends to fail within months. We work with the person living in the home, or with the family member managing it, and we agree what happens to every category of item before a single bag is filled.

Some jobs run over a single day. Others run in stages over several weeks because that is what the household can handle. Either way you get the same team back each time, so nobody has to explain the situation twice.

We are used to properties that have been closed up for years, and we do not react to what we find. If there are hazards such as spoiled food, animal waste or blocked exits, we deal with them first so the home is safe to work in.

Cleaner sorting through household items during a hoarding clean-up

What a hoarding clean up covers

Every job is quoted on what is actually in the property. This is the range of work we take on.

How a hoarding job usually runs

Four stages, and you decide when we move from one to the next.

  1. Talk it through

    A phone call or an email first, with no pressure and no site visit until you are ready.

  2. Walk the property

    We look at every room, agree what is staying, and put a written price in front of you.

  3. Sort in stages

    We work room by room. Anything uncertain goes into a review pile rather than the skip.

  4. Clean and hand back

    Once the clutter is gone we deep clean the space so it is liveable again.

Questions we get asked

Frequently asked questions

Will you throw away things that matter to me?

No. Anything we are unsure about goes into a review pile for you to check before it leaves the property. On larger jobs we work in stages so there are repeated opportunities to look through what has been set aside.

Do the neighbours have to know?

Our vehicles are unmarked and our team do not wear branded uniforms on these jobs. We can also work outside normal hours if that suits you better.

Does the person who lives there have to be involved?

Only as much as they want to be. Some people want to make every decision, others want to be out of the house until it is over. Both work. Having a friend or family member on site often helps.

Is it more expensive than a normal clean?

Usually, because it takes longer and there is disposal to pay for. We quote after seeing the property, and the price is agreed before we start so there are no surprises.

Can you handle a property with animal or human waste?

Yes. We treat those areas first, using the right protective equipment, before any sorting begins.

What happens to the things we do not keep?

Anything usable goes to charity where we can arrange it. Recyclables are separated out. The rest goes to the tip.

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Tell us what you are dealing with

Call or send us the details and we will come and look at the property. Quotes are free and the price is agreed before we start.